KAM - 3PP
Job Summary:
This position is responsible for managing a company's important clients / accounts. The primary objective is to build and maintain strong, long-term relationships with these key accounts in order to maximize the company’s profitability and client satisfaction.
Key Responsibilities:-
1. Developing and maintaining strong relationships with key clients. This involves interfacing with client and servicing the client on all process related issues and regularly engaging with them to ensure their satisfaction with the company's services.
2. Leading a team of young skilled and semi-skilled individuals for delivering the process and ensuring process is delivered by optimum number of resources; so he/ she has to drive the productivity of the team.
3. Should have experience of creating processrelated documents, including preparation of SOPs and creating training material for briefing field team members
4. Create reports, process documents needed internally or by the client for monitoring the process/track results of the process
5. Working closely with various internal teams, such as finance, operations etc. to ensure alignment and coordination in delivering value to key accounts.
6. Serving as the primary point of contact for key accounts and addressing their inquiries, concerns, or issues promptly and effectively.
7. Upselling or cross-selling opportunities within key accounts to increase revenue.
Skills and Qualifications:
1. Graduate with 4 to 5 years of experience
2. Excellent knowledge of Advanced Excel
3. Good verbal and written communication skills
4. He / She should have good leadership and interpersonal skills; should have handled team of 8 to 10 people
About Retail Scan:
Headquartered in Mumbai, Retail Scan (www.retail-scan.com) is India’s largest home grown, full service, customised retail solution company. It specializes in extracting significant value from the point of sale that have a direct impact on the sales and profitability of its clients. Retail Scan’s business portfolio include a wide array of service offerings. Customised Retail Audit on both physical and offshore model, Retail
Loyalty Program management of large FMCG companies through direct incentive payout, Customised Price Tracking Studies for all leading product categories, Actionable Competition Intelligence gathering, Tailored tertiary offtake studies for new market entrants or for new product launches by existing players, Guided distribution studies for companies wanting to scale up retail reach, are some of the flagship offerings of the company. Having a footprint across 900 plus towns across India, Retail Scan today, has a direct connect with top 2 lakh retail stores across India. The company is planning to introduce a few products in the market within next 2 years, that may well redefine the way FMCG companies engage with their traditional trade and SAMT retail environment in future. The company is aggressively getting ready for transition into the next phase of growth and is looking for experienced and dynamic professionals, who are excited at the opportunity of being part of an open and empowered work culture where new and creative ideas are not only encouraged, but well rewarded as well.
